SURE-PASS MONEY BACK GUARANTEE!
This guarantee is only applicable to those who have purchased the Value Combo packages for BTT or/and FTT. If you fail your actual theory test even when you are able to score at least 95% (for ALL questions) on our questions, we will refund you the Test Engine subscription fee!
How can I be eligible for the guarantee?
1. During one of the last 3 days before your actual test date, enter the Test Engine to do a FULL assessment (Number of questions to be set to 'ALL').
2. Print the Test Summary page proving that you scored 95% or higher.
3. Write the following information on the print-out:
- Name (as on your passport)
- Email Address
- Mailing Address
- Date and Time you completed the FULL assessment
- Contact No.
- Date of Actual Test
How do I file a claim?
If you have done the above and you unfortunately failed the actual test, mail the Test Summary print-out attached with a photocopy of your Traffic Police result slip to the following address:
10 Anson Road #26-04, International Plaza, Singapore 079903
The claim may take up to 3 weeks for processing.
We reserve the right to reject any claims submitted with incomplete documents.
How often does SingaporeTests have customers failing the actual tests and filing a money-back claim?
We are proud to reveal that the rate of claims has all along been below 0.01% ever since we launched this program!
For Question Quality Money Back Guarantee, click here!
*Refunded amount is less transaction cost of $2.00