We have noticed that many members were unable to retrieve the activation emails sent to them.
Your mail service provider (e.g. Hotmail) might have been filtering e-mails sent from SingaporeTests.com.
Please kindly check the junk/Spam/Bulk E-mail folder.
To request for a re-send of the activation e-mail, go to
http://www.singaporetests.com/sgtests_ractive.php
If the problem persists, please feel free to contact us through the feedback form at the "Contact Us" page.
Note: We have implemented a new feature whereby even if you do not activate your account, you may login only after 24 hours. However you should make sure you have provided a correct email address as we might need to contact you during your stay with us.
More Help
Hotmail Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Junk E-mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Junk, which will allow future messages to get through.
We strongly recommend that you do the following to avoid accidentally filtering our future messages:
1. Click Mail, then Options (next to the Help link)
2. Click Junk E-Mail Protection
3. Click Safe List
4. Enter this domain: singaporetests.com
5. Click Add
Yahoo Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Bulk Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
If you have turned on "Spam Guard", Yahoo would automatically delete all mails that look like spam. As such you would not be able to find the possible-spam mails in the Spam folder.
Gmail Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.
Outlook 2003 Users:
1. Select Actions from the top menu bar, then select Junk E-mail followed by Junk E-mail Options.
2. Select Safe Senders, then Add.
3. Type singaporetests.com and click OK.
4. Type sender's 'from' address and click OK.
5. Click OK.
AOL Users:
If you do not receive the confirmation message within a few minutes of signing up, please check your spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click This is Not Spam, which will allow future messages to get through.
We strongly recommend that you do the following to avoid accidentally filtering our future messages:
1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender List
4. Select Allow only the senders and domains listed below
5. Enter this domain: singaporetests.com
6. Click Save
Everyone else:
If you do not receive the confirmation message within a few minutes of signing up, please check your Spam or Bulk E-Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and mark it Not Spam, which should allow future messages to get through.